NYC’s Managed Print Services program ensures that you benefit from the most efficient workflows and lower expenditures in the shortest possible time, with tested methodologies at every stage of the process.
DISCOVER
NYC begins with a careful examination of your current situation from which we bring some visibility to what and how you print in your organization. From there, we can design a solution that removes the waste and the hassle and leaves you free to concentrate on your core business.
DESIGN
Based on the data from the Discover phase we will design a solution that removes the waste and hassle and meets your business requirements. During this phase, we work with you to make sure we carefully plan and implement the solution – because we all want to be sure that the only impact on your business, and your people, is a positive one.
TRANSITION & IMPLEMENT
Here we use our experience; skills and knowledge to project manage the implementation and introduction of the new solution and help change user behavior so that you get the best results. What is more, we keep working with you to make sure it stays that way.
MANAGE & SUPPORT
Once up-and-running, we will make sure everything works as it should so that it meets your needs now and into the future. At the core of our MPS offering is Fleet Management where we take responsibility for managing the document output fleet against agreed KPIs and managing to SLAs, to deliver and agree the business case. You will no longer need to manage printers, record and report meter readings or waste time ordering consumables. We also provide a service desk for event, incident and problem escalation management, and service request fulfillment for those occasions you need to contact us. Everything will be easier – from procurement through to accounts.
REVIEW
Unlike some managed service solutions, NYC Managed Print Services includes a review phase to ensure the benefits are delivered and that the solution remains optimized over time, meeting the evolving needs of your organization. We define clear contract governance that ensures that it is clearly understood when, how and with whom we will review the status of your MPS contract and the format and content of those regular reviews.
BENEFITS OF MANAGED PRINT SERVICES
Hard copy and electronic documents remain integral to today’s business communication. However, document production is a significant business expense – costing up to 3% of revenue.
REDUCE YOUR COSTS
With NYC MPS, you will understand exactly what you are spending on print and where you are spending it. This information can then be used to design a print solution that will cut costs and reduce inefficiencies. In fact, NYC MPS has historically helped customers to reduce print-related costs by up to 25%. With regular reviews, we can ensure that your ROI will be achieved and your targets are met now and in the long term.
INCREASE PRODUCTIVITY
With NYC managing your print, you can free up valuable staff time, helping them to focus on business-critical activities. NYC MPS ensures devices are used at their optimum level and can deliver business process improvements that will increase productivity across your organization.
HEIGHTEN SECURITY
Since security breaches can damage your brand and result in severe fines, it is protection that pays dividends in the long-term. An NYC MPS audit will reveal potential improvements to endpoint print security in your infrastructure. We can then implement enhancements so you can keep information away from those not authorized to see it, as well as achieving regulatory compliance.
IMPROVE SUSTAINABILITY
By rationalizing your print infrastructure and helping you change and monitor print behavior, NYC MPS will help you reduce waste, and cut the energy and paper consumption of your devices. In addition, with our regular reviews to assess your environmental impact, and our latest technologies we help you reduce your carbon footprint on the long term.
